Frequently asked questions
🥭 When will my mangoes arrive?
Our mangoes are delivered within 2–3 days after the shipment arrives. Shipment dates are posted regularly on our website. When placing an order, customers will be able to see which shipment their order belongs to and the expected delivery window.
🥭 Are the mangoes ripe when delivered?
Mangoes are usually delivered semi-ripe so they can ripen naturally at home and reach you in good condition.
🥭 How do I ripen mangoes at home?
Keep the mangoes at room temperature for a few days until they become soft and aromatic. You can also place them in a paper bag to speed up ripening.
🥭 How do I know when a mango is ripe?
A ripe mango will feel slightly soft when gently pressed and will have a sweet aroma near the stem.
🥭 How should I store mangoes?
Keep mangoes at room temperature until they ripen. Once ripe, you can store them in the refrigerator to keep them fresh for a few more days.
🥭 How many mangoes are included in a box?
The number of mangoes may vary depending on their size, but typically a box contains 8–12 mangoes.
🚚 How are mangoes packed for delivery?
Our mangoes are carefully packed in protective packaging to maintain freshness and reduce the risk of damage during transportation.
🚚 Can I track my order?
Yes. Once your order is shipped, tracking information will be provided so you can follow your delivery status.
💳 What payment methods do you accept?
We accept all major credit cards, debit cards, and popular online payment options. When you place an order, the payment amount is pre-authorized, and the payment is captured only when your order is delivered or picked up, ensuring a smooth and secure transaction.
💳 Is my payment secure?
Yes! All transactions are processed through secure, encrypted payment gateways. The pre-authorization ensures your payment is reserved safely, and the amount is charged only when you receive your fresh mangoes.
🧾 Will I receive an order confirmation?
Yes. Once your order is placed successfully, you will receive an order confirmation email with your order details.
✏️ Can I change or cancel my order?
If you need to modify or cancel your order, please contact us as soon as possible. We will try our best to assist before the order is shipped.
📦 What if my mangoes arrive damaged?
If your mangoes arrive damaged, please contact us within 24 hours of delivery with photos of the product and packaging. Our team will review the issue and assist you with a replacement or refund if applicable.
🥭 How long do mangoes stay fresh?
Once ripe, mangoes are best consumed within 3–5 days for the best flavor and quality.
🎁 Can I send mangoes as a gift?
Yes! You can order mango boxes and have them delivered directly to friends or family.